The Service Desk is available to respond to your inquiries as follows:
Phone: 1-866-363-2246 (CCIM)
Email:  servicedesk@ccim.on.ca 


CCIM support hours are Monday to Friday from 8:30 am to 5:00 pm EST. HSP users can contact our service desk by email or telephone.

There is no after hours support available; users may leave a voice mail message or send an email, which will be responded to the next business day.

CCIM closed during the following holidays:

  • New Year’s Day (January 1, 2018)
  • Family Day (February 19, 2018)
  • Good Friday (March 30, 2018)
  • Easter Monday (April 2, 2018)
  • Victoria Day (May 21, 2018)
  • Canada Day (July 2, 2018)
  • Civic Holiday (August 6, 2018)
  • Labour Day (September 3, 2018)
  • Thanksgiving (October 8, 2018)
  • Remembrance Day (November 12, 2018)
  • Christmas Day (December 25, 2018)
  • Boxing Day (December 26, 2018)