The Service Desk is available to respond to your inquiries as follows:
Phone: 1-866-363-2246 (CCIM)
Email: servicedesk@ccim.on.ca
CCIM support hours are Monday to Friday from 8:30 am to 5:00 pm EST. HSP users can contact our service desk by email or telephone.
There is no after hours support available; users may leave a voice mail message or send an email, which will be responded to the next business day.
CCIM closed during the following holidays:
| Holiday | 2020 |
| New Year’s Day | Wed, January 1 |
| Ontario Family Day | Mon, February 17 |
| Good Friday | Fri, April 10 |
| Easter Monday | Mon, April 13 |
| Victoria Day | Mon, May 18 |
| Canada Day | Wed, July 1 |
| Civic Holiday | Mon, August 3 |
| Labour Day | Mon, September 7 |
| Thanksgiving | Mon, October 12 |
| Remembrance Day | Wed, November 11 |
| Christmas Day | Fri, December 25 |
| Boxing Day | Sat, December 26, observed on Mon, December 28 |