The Service Desk is available to respond to your inquiries as follows:
CCIM support hours are Monday to Friday from 8:30 am to 5:00 pm EST. HSP users can contact our service desk by email.
There is no after hours support available; users may send an email, which will be responded to the next business day.
CCIM closed during the following holidays:
|New Year’s Day||Fri, January 1|
|Ontario Family Day||Mon, February 15|
|Good Friday||Fri, April 2|
|Easter Monday||Mon, April 5|
|Victoria Day||Mon, May 24|
|Canada Day||Thu, July 1|
|Civic Holiday||Mon, August 2|
|Labour Day||Mon, September 6|
|Thanksgiving||Mon, October 11|
|Remembrance Day||Thu, November 11|
|Christmas Day||Sat, December 25, observed on Mon, December 27|
|Boxing Day||Sun, December 26, observed on Tues, December 28|