The Service Desk is available to respond to your inquiries as follows:
CCIM support hours are Monday to Friday from 8:30 am to 5:00 pm EST. HSP users can contact our service desk by email.
There is no after hours support available; users may send an email, which will be responded to the next business day.
CCIM closed during the following holidays:
|New Year’s Day||Wed, January 1|
|Ontario Family Day||Mon, February 17|
|Good Friday||Fri, April 10|
|Easter Monday||Mon, April 13|
|Victoria Day||Mon, May 18|
|Canada Day||Wed, July 1|
|Civic Holiday||Mon, August 3|
|Labour Day||Mon, September 7|
|Thanksgiving||Mon, October 12|
|Remembrance Day||Wed, November 11|
|Christmas Day||Fri, December 25|
|Boxing Day||Sat, December 26, observed on Mon, December 28|